Shipping policy

Highlands Shipping policy

At Highlands, we ensure a smooth and reliable delivery process so you can enjoy your purchase as soon as possible.

1. Free & Fast Shipping

We offer free shipping on all orders to Belgium, the Netherlands, and Germany.

  • Orders placed before 16:00 CET are shipped the same day (Monday–Friday).
  • Orders placed after 16:00 CET or on weekends and public holidays will be shipped the next business day.
  • Estimated delivery times:
    • Netherlands & Belgium: Within 3 business days
    • Germany: Within 5 business days

You will receive a tracking link once your order has been shipped.

2. Reliable & Trusted Shipping

We work with trusted national delivery partners to ensure your order is handled carefully and delivered efficiently. The carrier is chosen based on the quickest option for your location.

3. International Shipping

Currently, we ship to Belgium, the Netherlands, and Germany. If you would like to ship to another country, please contact us at info@highlandsleather.com for more details.

4. Order Tracking

Once your order is shipped, you will receive an email with a tracking number to monitor your delivery status.

5. Address & Delivery Issues

  • Please ensure that your shipping address is correct before completing your order.
  • We are not responsible for packages lost due to incorrect addresses provided by the customer.

6. Lost or Delayed Shipments

If your package is significantly delayed or lost, please contact us at info@highlandsleather.com, and we will work with the carrier to resolve the issue.

7. Contact Us

For any shipping-related questions, feel free to reach out:

info@highlandsleather.com